Company News Archives - Page 8 of 10 - Retail Energy Code Company

Category: Company News

Webinar round-up: An update on our Third-Party Intermediary Code of Practice

On March 12th, we provided an update on our plans to introduce an accreditation and audit framework to the Third-Party Intermediary (TPI) Code of Practice

Driving transparency and accessibility: Our work so far to improve access to retail energy market data

We initiated our Open Data project in early 2023 to align with Ofgem’s data best practices and improve access to our data sources. Creating a

ERIN is now even better at answering your questions!

In October 2023, we launched the first Artificial Intelligence (AI) tool designed to assist REC Parties and other industry members. Using Generative AI, ERIN, which

Voices of Diversity: Celebrating International Women’s Day at RECCo

On 7th March, we kicked off our celebrations by welcoming Sabreena Juneja from Ofgem to join us at RECCo…

Join the Stakeholder Advisory Group as we evolve the Code Manager

RECCo is now two years into live operations. As set out in our Draft Strategy and Forward Work Plan 2024-27, we have thoroughly assessed the

How we promote flexibility, well-being and happiness at RECCo

We know that to get the best people in our team, we must provide the best environment for them to thrive…

Webinar recap: Introducing our 2024-25 Budget

On 28th February, we held a webinar with stakeholders to discuss our 2024-2025 Budget and provide a deep dive into one of our primary objectives for the coming year: delivering service excellence.

Update on our Third-Party Intermediary Code of Practice

In October 2023, we published our voluntary Third-Party Intermediary Code of Practice (CoP) for non-domestic energy brokers and aggregators. At this time, we committed to

Board Highlights February 2024

Code Manager Following detailed feedback from the Parties, the Board confirmed a focus for the coming year would be on improving the Code Manager Service.

Ofgem gives Standing Charge levelisation the green light

Energy consumers who use prepayment meters have historically paid more for their energy than those who pay via direct debit….

Introducing our 2024-25 Budget

Our budget outlines RECCo’s financial projection for 2024-25 and estimates the costs for the two subsequent years. The budget for this year includes the funds

Webinar recap: Our review of the P1 Major Switching Incident

On 12th January, we held a webinar to share our full review report of the P1 Major Switching Incident in July 2023. The event gave

Meet Ayesha – Our new Customer Insights Manager

Ayesha joined our Strategy and Development team at the start of the new year. We recently talked with her to ask what encouraged her to join RECCo…

Announcement: We’re evolving our team to meet our upcoming strategic priorities

Our CEO, Sid Cox, has announced a series of changes that will be made to RECCo’s leadership team starting 1st February 2024. These updates demonstrate

Ongoing progress to improve the Change of Tenancy process

Following our October webinar, we are pleased to share the progress made on improving the non-domestic energy market’s Change of Tenancy (CoT) process. The Change

Resolution and reflection: Our review of the Priority 1 Major Switching Incident

On 6th July 2023, a Major Switching Incident occurred within the Central Switching Service (CSS), which prevented successful energy supply switches and new registrations for

Webinar recap: Unveiling our Draft Strategy & Forward Work Plan 2024-27

On 23rd January, we held a webinar with stakeholders to introduce our Draft Strategy and Forward Work Plan for 2024-27. The event highlighted our progress

Introducing our Strategy & Forward Work Plan 2024-27

Our Strategy and Forward Work Plan outlines our workstreams and financial projections for the next three years, with a detailed breakdown of our priorities for 2024-25.

Board Highlights December 2023

RECCo Strategy and Forward Work Plan The Board was presented with a recap of the approach adopted for RECCo’s Forward Work Plan (FWP) for the

Webinar: RECCo’s Forward Work Plan 2024-27

Tuesday 23 January, 10:00 – 12:00GMT

The services we manage

We procure and manage services that are key to the operation of the retail energy market. These currently include the REC Code Manager, Electricity Enquiry Service, Gas Enquiry Service, Green Deal Central Charge Database, Central Switching Service, and the Energy-Theft Tip-Off Service.

RECCo Services News

Introducing our Q1 Report for 2025-26

About RECCo

Our mission

RECCo Culture

Inside RECCo’s Metering Services: Meet Delivery Manager Rebecca Griffiths

RECCo confirms new Chair and NED reappointments

Our work programmes focus on improving our services and driving positive change in the retail energy market.