Terms and Conditions

Our Company Details

The controller of the Website is Retail Energy Code Company Limited (company registration number 10989875). Our registered address is 27 Old Gloucester Street, London WC1N 3AX. Our VAT registration number is 322195033.

Terms and Conditions

Please read the following terms and conditions (referred to below as the “Terms”) carefully before using this website. In these Terms, certain capitalised words have particular meanings for ease of reference as follows: “RECCo”, “we”, “us” and “our” shall refer to Retail Energy Code Company Limited; “you” and “your” shall refer to you as the user of the Website; and “Website” shall mean the entire website at URL https://www.retailenergycode.co.uk/ . If you do not agree to these Terms, you must not use the Website and your use of the Website constitutes your agreement to these Terms. We may in our absolute discretion modify these Terms from time to time and post the new version on the Website, following which all use of the Website shall be governed by the amended Terms.

Copyright, Trademarks and Licence

All rights in the Website design, text, graphics and other content, interfaces and the selection and arrangements thereof, underlying source code, software (including applets) and all other material on this Website belong to us or our licensors. You may not copy or use them for a commercial purpose without our consent in writing. All rights are reserved save as set out below. We grant you permission to access the Website and to copy, print and download extracts (“Extracts”) from the Website subject to the following conditions:

  • You do not modify Extracts in any way;
  • You do not remove or alter any copyright, trademark or other proprietary notices on the Extracts;
  • You only use the Extracts for your personal use, or for non-commercial purposes of your firm or company; and

Use of the Website or the Extracts for any other purpose, including reproduction for purposes other than those noted above, modification, distribution or republication, without our prior written permission is strictly prohibited. You must not republish, retransmit, redistribute or otherwise make the content on our Website available on any website or online service of your own or of any other party or make the same available without our express consent.

All trademarks used on the Website belong to us or our licensors and all rights to them are reserved.


The use of email or other communication methods may not be secure and we recommend against sending information otherwise than directly through our Website. If you choose to send sensitive information otherwise than directly through our Website, this is done at your risk. If you are using a public computer, you must sign out when you have finished accessing our Website.

External Sites

The Website may contain links to other websites on the Internet that are owned and operated by third parties. Any links to third party websites are provided solely for your convenience. You acknowledge and agree that we have not reviewed these website and that we do not endorse such websites by providing links to them. We are not responsible for these websites or their availability or the content.

Data Protection and Cookies

You acknowledge that in order for us to provide access to some or all of the Website to you, we must collect certain personal data from you and process that data. Our collection and use of your personal data is governed by our Privacy Policy. For more information about how we collect and use personal data (including information collected through this website) please see our Privacy Policy

For more information about the type of cookies we use on our website and how you can set your cookie preferences, please see our Cookies Policy.



  • compatible with all or any hardware and software which you may use;
  • available all the time or at any specific time; or
  • accurate and up to date.  But we try.  However, the information on this Website is given for general information and interest purposes only, and you should not rely on it.  We recommend that you take further advice or seek further guidance before taking any action based on the information contained on this Website.

We provide the Website and its contents on an ‘as is’ and ‘as available’ basis and make no representations or warranties of any kind with respect to the Website, its operation, content, availability, accuracy, completeness or currency save to the extent such warranties cannot be excluded by applicable law.

To the full extent permitted by applicable law, we disclaim all warranties, express or implied, of any kind, including but not limited to conditions implied by law of satisfactory quality, fitness for a particular purpose and the use of reasonable care and skill. We do not warrant that the Website, its servers or emails which may be sent by us are free of viruses or other harmful components and you accept responsibility for performing virus checks using up to date anti-virus software.

Subject to the paragraph below, you agree that we, our directors, officers, employees and shareholders shall not be liable for damages arising from the operation, availability, content or use of the Website. You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including but not limited to, direct, indirect, compensatory, special, incidental, punitive and consequential loss or damage or any loss of income, profits, goodwill, data, contracts or loss or damage arising from business interruption whether in tort, contract or otherwise. Without limiting this paragraph, we do not take responsibility for any event which is outside our reasonable control.

Nothing in these Terms shall exclude our liability for fraud or for death or personal injury caused by our negligence or for any liability which cannot be excluded by applicable law.

We may terminate or suspend access to the Website at any time in our absolute discretion without notice to you.


We may link to other websites.  When we do this, we will try and make it as clear as possible that you are leaving our website.  We are not responsible for these websites in any way, and do not endorse them.  You should check their terms and conditions and privacy policy when you visit them.

You may not link to this website from another website without our consent in writing.

Governing Law

If you have any complaint about this Website, you should contact RECCo Programme Manager at info@retailenergycode.co.uk and we will try and resolve it as soon as possible. If we have a dispute regarding your use of the Website or these terms and conditions, the courts will use English law to determine the dispute. We both irrevocably submit to the exclusive jurisdiction of the English courts.

© 2023 Retail Energy Code Company Limited

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