- Retail Energy Code Company

Partnering with City of London Police to Create a Dedicated Energy Theft Unit: Next Steps

In November 2024, we published our Outline Business Case (OBC), which proposed a partnership with the City of London Police to establish and fund a dedicated Energy Theft Unit (ETU). In this article, we discuss our progress so far, address the questions we received during the OBC consultation, and outline our next steps.

December 2024 Board Highlights

Below is a summary of the key discussion points covered in the latest RECCo Board meeting, which took place in December 2024.

Switching Performance Improvement Review Underway

Key Improvement Areas To maximise the value of the review, we have worked with DCC to prioritise the potential improvement areas and intend to focus

Protecting Consumers and Market Integrity: Administering the Theft Detection Incentive Scheme on Time and Budget

About the Scheme The Theft Detection Incentive Scheme (TDIS) plays a critical role in encouraging Energy Suppliers to take proactive measures to combat energy theft.

Have Your Say: Vote for the appointment of the next RECCo Board Chair and the Reappointment of Non-Executive Directors

As previously shared, the current Chair of RECCo, Dr Chris Anastasi, will complete his 6-year term on the 31st of March 2025. In accordance with

Respond to our Draft Forward Work Plan and Budget for 2025-28

Following engagement with our stakeholders, we’re pleased to share our draft Forward Work Plan for 2025-28 for consultation. Your invaluable input and feedback have played

RECCo Announces Successful Update to the Levelisation Scheme Methodology

What is the Levelisation Scheme? In February 2024, Ofgem confirmed that measures would be introduced to ensure that prepayment (PPM) and direct debit customers under the

Webinar: Introducing Our Draft Forward Work Plan 2025 – 2028

We are pleased to invite you to our upcoming webinar, where we’ll introduce our draft Forward Work Plan (FWP) for 2025-2028. This plan outlines our

Introducing our Strategy for 2025-2030

Today, we are pleased to release our Strategy for 2025-2030, which outlines our vision and goals for the Retail Energy Code (REC) and RECCo over

Our 2024 Annual Satisfaction Survey is now open!

We want to hear from you! This year, we’ve partnered with Researchcraft to gather your insights on the performance of REC services. The brief survey

RECCo Responds to Ofgem’s Decision on the Future of the Central Registration Service (CRS)

RECCo’s Case for the Transfer The transfer of the CRS to RECCo presented an opportunity to align switching services with REC’s consumer-focused governance framework, enabling:

Our response to: Innovation in the retail energy market

We argue that most of Ofgem’s proposed routes to market have merit but caution against viewing them as a panacea. We also suggest an assessment

Our work to regulate Third-Party Intermediaries (TPIs) in the non-domestic energy market continues

Third-party intermediaries (TPIs) play a vital role in helping businesses navigate the complexities of the energy market. They provide valuable advice on energy tariffs and

Our commitment to becoming a menopause-positive workplace

Despite women making up nearly half of the UK workforce, many feel compelled to reduce their hours, pass up promotions, or even leave their jobs

Ofgem approves changes to the Retail Energy Code to make Market-Wide Half-Hourly Settlement possible

We are delighted that Ofgem has formally approved REC Change Proposal R0209, a pivotal step towards implementing Market-Wide Half-Hourly Settlement (MHHS) in 2025. This milestone

Introducing the Electricity Enquiry Service (EES) API Sandbox: Preparing for Market-wide Half Hourly Settlement (MHHS)

The Electricity Enquiry Service (EES) is undergoing important changes as part of the implementation of Market-wide Half Hourly Settlement (MHHS), and these changes will affect

Supporting men’s wellbeing and celebrating diversity: International Men’s Day at RECCo

On 19th November, International Men’s Day celebrates men and boys in all their diversity. This year’s theme emphasised the positive role men can play as

Our response to: Regulating TPIs in the retail energy market

We argue that the TPI Code of Practice introduced through the REC can support progress towards direct regulation of the sector or offer consumer protections

Partnering with City of London Police: Our Proposal for a Dedicated Energy Theft Unit

Electricity and gas theft remain a significant issue for the energy sector, driving up consumer costs and jeopardising safety. We commissioned research in 2022 that

Read our second Quarterly Report

We are excited to share our second quarterly report, offering a comprehensive update on RECCo’s progress against the four strategic priorities in our 2024-2027 Strategy

The services we manage

We procure and manage services that are key to the operation of the retail energy market. These currently include the REC Code Manager, Electricity Enquiry Service, Gas Enquiry Service, Green Deal Central Charge Database, Central Switching Service, and the Energy-Theft Tip-Off Service.

RECCo Services News

Strengthening the Enquiry Services for what’s next

About RECCo

Our mission

RECCo Culture

Inside RECCo’s Metering Services: Meet Delivery Manager Rebecca Griffiths

RECCo confirms new Chair and NED reappointments

Our work programmes focus on improving our services and driving positive change in the retail energy market.

Day: December 10, 2025