We procure and manage services that are key to the operation of the retail energy market. These currently include the REC Code Manager, Electricity Enquiry Service, Gas Enquiry Service, Green Deal Central Charge Database, Central Switching Service, and the Energy-Theft Tip-Off Service.
"We will facilitate the efficient and effective running of the retail energy market, including its systems and processes. We’ll do this through promoting innovation, competition and delivering positive consumer outcomes."