Stakeholder engagement overview
The Board received an update on recent engagement and communications activity, including the REC Party Engagement Day 2025. Stakeholders responded positively, and the event provided opportunities to connect directly with RECCo experts and contribute to key projects, including REC Change, Code Reform, and the Consumer Consent Solution. Informal surgeries on topics such as Energy Theft and Market-wide Half-Hourly Settlement were particularly well attended. The Board also noted:
REC Performance Assurance delivery changes
In 2023, RECCo commenced the Code Manager Evolution Project, a strategic initiative to review and potentially transform the REC Code Manager Service. The Board agreed that from 1 September 2026, RECCo will implement a new operating and delivery model for REC Performance Assurance Services. We’ll replace the current single-provider arrangement with a disaggregated model, with RECCo taking direct ownership of:
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Performance Assurance strategy and oversight
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Service integration
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Core assurance products, including the Performance Assurance Operating Plan and Risk Register
This reflects our expanding remit and the impact of the Code Manager Licence. It allows the Board to test a new service model for the industry, increasing transparency, flexibility, and focus on key retail risks.
Energy Theft Pilot with the City of London Police
Following Ofgem’s approval in June 2025 to progress the Energy Theft Enforcement Service (ETES), we’ve been mobilising the Referral Assessment Service. This service is now operational and has begun accepting theft referrals directly from energy suppliers.
In parallel, we’ve been finalising commercial arrangements with the City of London Police to deliver a fully operational ETES by the end of October 2025. We’ll then run a six-week pilot (an “intensification period”) to assess the scheme’s effectiveness. Findings will support the Board’s decision on the longer-term strategic direction later in the year.
Programme portfolio review
The Board noted that the project portfolio is largely in a strong position. Critical initiatives are expected to deliver as planned this year, including:
First forecast for the 2025-26 financial year
The Board received an update on the 2025-26 outturn, noting an expected underspend driven by:
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Realisable cost savings. For example, lower-than-expected deployment costs for the Digital Services platform following the Board’s approval to allow service delivery outside the UK.
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Timing effects. For example, the revised approach to procurement for Enquiry Services.
A second forecast will be presented nearer year-end. Where achievable, any underspend will be returned to the REC funding parties through a charge reduction effective from January 2026. This reflects the Board’s commitment to securing value for money and easing funding requirements for REC funding parties as quickly as possible.
Thank you
The RECCo Board