November 18, 2025 - Retail Energy Code Company

Consumer Consent Solution Webinar

Join us on 8 December 2025 We’re hosting an engaging, collaborative webinar on 8 December 2025 (10.00-11.30 GMT) to explore the next phase of the

Forward Work Plan 2026–29 Webinar: Priorities, progress, and what’s next

On the day Jon Dixon, Director of Development & Strategy, and Suchitra Hammond, Senior Strategy Manager, set out what’s changing in the plan and how it

Board Highlights: October 2025

The RECCo Board met in August 2025, chaired by Hannah Dixon, to review progress and discuss key priorities as RECCo delivers its 2025–28 Forward Work Plan. This summary captures the main updates and decisions from the meeting.

Power of collaboration: How stakeholders are shaping the new REC Portal

Hi John, can you give us an overview of the REC Portal Relaunch programme and its objectives? Absolutely. The REC Portal Relaunch Programme aims to

Introducing our Q2 Report for 2025-26

What is our Quarterly Report? Our quarterly reporting approach is part of our commitment to keeping stakeholders informed and maintaining transparency throughout the life cycle

Join our Forward Work Plan 2026–29 webinar

Have your say on our future plans We’re hosting an interactive 60-minute webinar to outline our priorities for the coming year and invite feedback on

Have your say: Our Annual Stakeholder Satisfaction Survey is now open

We want to hear from you This year, we’ve partnered with Researchcraft to gather your insights on the performance of REC Services. The brief survey

Preliminary Strategic Direction Statement explained

What is the preliminary Strategic Direction Statement, and where does it come from? The Preliminary Strategic Direction Statement (SDS) for industry codes sets out Ofgem’s

Highlights from the REC Party Engagement Day

What we covered We shared updates on the major topics shaping the Retail Energy Code (REC) and created space for practical discussion and connection. Presentations

Our response to: Consumer-Led Flexibility – proposals on best approach to consumer engagement

On 19 September, we published our response to the proposals on Consumer-Led Flexibility (CLF), highlighting the need for coordinated consumer engagement strategies to raise awareness

Our response to: Smart Secure Electricity Systems (SSES) Programme – Enduring Governance

On 29 September, we published our response to the Smart Secure Electricity Systems (SSES) Programme: Enduring Governance, stressing the need for robust governance, meaningful consumer

Have your say: Our Annual Stakeholder Satisfaction Survey launches in October

Do you engage with REC Services? As a REC Service user, this is your opportunity to tell us what’s working well and where we need

Successful delivery of REC Changes to support MHHS go-live

This marks the culmination of more than three years of collaboration with the MHHS Programme and industry colleagues. We’ve made sure Retail Energy Code (REC)

REC Portal Relaunch Community: First user group session and next steps

Have your say As part of this work, we’re now running an anonymous card sort exercise to understand how users group and label information. It

Help shape the retail energy market future: Forward Work Plan 2026–29

This is your opportunity to help shape the direction of the programmes, services, and strategic priorities that support the retail energy market. Whether you’re a

Have your say: Vote for the re-appointment of Rosa Rotko as a RECCo Non-Executive Director

The Nominations Committee met on 30 June 2025 and, after reviewing the Policy, Regulation, and Net Zero NED role, unanimously recommended that Rosa be re-appointed

REC Portal Relaunch Community: Supporting the REC Portal relaunch

Our new REC Portal Relaunch Community webpage is now live on our website. It’s the place to share your ideas, give feedback, and get involved in shaping the new REC Portal.

Board Highlights: August 2025

Laying the foundations for a Smart Energy Grid: Our efforts to introduce a Tariff Interoperability Data Specification

New Tariff Interoperability Data Specification As part of the energy system’s move toward greater flexibility and digitalisation, we’re working with DESNZ to develop a new

Our response to: Data Best Practice as a Code Obligation

On 11 August, we published our response on Data Best Practice as a Code Obligation, outlining our continued commitment to open data and alignment with

The services we manage

We procure and manage services that are key to the operation of the retail energy market. These currently include the REC Code Manager, Electricity Enquiry Service, Gas Enquiry Service, Green Deal Central Charge Database, Central Switching Service, and the Energy-Theft Tip-Off Service.

RECCo Services News

Introducing our Q2 Report for 2025-26

About RECCo

Our mission

RECCo Culture

Inside RECCo’s Metering Services: Meet Delivery Manager Rebecca Griffiths

RECCo confirms new Chair and NED reappointments

Our work programmes focus on improving our services and driving positive change in the retail energy market.

Day: November 18, 2025

Forward Work Plan 2026–29 Webinar: Priorities, progress, and what’s next

Board Highlights: October 2025

Power of collaboration: How stakeholders are shaping the new REC Portal

Introducing our Q2 Report for 2025-26

Join our Forward Work Plan 2026–29 webinar

Have your say: Our Annual Stakeholder Satisfaction Survey is now open

Preliminary Strategic Direction Statement explained

Our response to: Consumer-Led Flexibility – proposals on best approach to consumer engagement

Our response to: Smart Secure Electricity Systems (SSES) Programme – Enduring Governance

Have your say: Our Annual Stakeholder Satisfaction Survey launches in October

Successful delivery of REC Changes to support MHHS go-live

REC Portal Relaunch Community: First user group session and next steps

Help shape the retail energy market future: Forward Work Plan 2026–29

Have your say: Vote for the re-appointment of Rosa Rotko as a RECCo Non-Executive Director

REC Portal Relaunch Community: Supporting the REC Portal relaunch

Laying the foundations for a Smart Energy Grid: Our efforts to introduce a Tariff Interoperability Data Specification

Our response to: Data Best Practice as a Code Obligation

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