November 10, 2025 - Retail Energy Code Company

Consumer Consent Solution Webinar: Key insights driving the future retail energy market

Why consent needs fixing and why now Marzia Zafar, Deputy Director of Governance for Data & Decentralisation at Ofgem, opened the discussion, setting out the

Join our Tariff Interoperability Consultation Webinar

Have your say This joint Tariff Interoperability Arrangements Consultation session, hosted by RECCo and the Department for Energy Security and Net Zero (DESNZ) on 17 December 2025 (11:30–12:30 GMT),

Strengthening the Enquiry Services for what’s next

Moving into the next phase of development We’re preparing for the next phase of our Enquiry Services to ensure they continue to meet growing market

Energy Theft Tip-Off Service named Global Award Winner by Crime Stoppers International

Global recognition for a proven scheme We’re proud to announce that the Energy Theft Tip-Off Service won the 2025 Global Award for Community Engagement &

Consumer Consent Solution Webinar

Join us on 8 December 2025 We’re hosting an engaging, collaborative webinar on 8 December 2025 (10.00-11.30 GMT) to explore the next phase of the

Forward Work Plan 2026–29 Webinar: Priorities, progress, and what’s next

On the day Jon Dixon, Director of Development & Strategy, and Suchitra Hammond, Senior Strategy Manager, set out what’s changing in the plan and how it

Board Highlights: October 2025

The RECCo Board met in August 2025, chaired by Hannah Dixon, to review progress and discuss key priorities as RECCo delivers its 2025–28 Forward Work Plan. This summary captures the main updates and decisions from the meeting.

Power of collaboration: How stakeholders are shaping the new REC Portal

Hi John, can you give us an overview of the REC Portal Relaunch programme and its objectives? Absolutely. The REC Portal Relaunch Programme aims to

Introducing our Q2 Report for 2025-26

What is our Quarterly Report? Our quarterly reporting approach is part of our commitment to keeping stakeholders informed and maintaining transparency throughout the life cycle

Join our Forward Work Plan 2026–29 webinar

Have your say on our future plans We’re hosting an interactive 60-minute webinar to outline our priorities for the coming year and invite feedback on

Have your say: Our Annual Stakeholder Satisfaction Survey is now open

We want to hear from you This year, we’ve partnered with Researchcraft to gather your insights on the performance of REC Services. The brief survey

Preliminary Strategic Direction Statement explained

What is the preliminary Strategic Direction Statement, and where does it come from? The Preliminary Strategic Direction Statement (SDS) for industry codes sets out Ofgem’s

Highlights from the REC Party Engagement Day

What we covered We shared updates on the major topics shaping the Retail Energy Code (REC) and created space for practical discussion and connection. Presentations

Our response to: Consumer-Led Flexibility – proposals on best approach to consumer engagement

On 19 September, we published our response to the proposals on Consumer-Led Flexibility (CLF), highlighting the need for coordinated consumer engagement strategies to raise awareness

Our response to: Smart Secure Electricity Systems (SSES) Programme – Enduring Governance

On 29 September, we published our response to the Smart Secure Electricity Systems (SSES) Programme: Enduring Governance, stressing the need for robust governance, meaningful consumer

Have your say: Our Annual Stakeholder Satisfaction Survey launches in October

Do you engage with REC Services? As a REC Service user, this is your opportunity to tell us what’s working well and where we need

Successful delivery of REC Changes to support MHHS go-live

This marks the culmination of more than three years of collaboration with the MHHS Programme and industry colleagues. We’ve made sure Retail Energy Code (REC)

REC Portal Relaunch Community: First user group session and next steps

Have your say As part of this work, we’re now running an anonymous card sort exercise to understand how users group and label information. It

Help shape the retail energy market future: Forward Work Plan 2026–29

This is your opportunity to help shape the direction of the programmes, services, and strategic priorities that support the retail energy market. Whether you’re a

Have your say: Vote for the re-appointment of Rosa Rotko as a RECCo Non-Executive Director

The Nominations Committee met on 30 June 2025 and, after reviewing the Policy, Regulation, and Net Zero NED role, unanimously recommended that Rosa be re-appointed

The services we manage

We procure and manage services that are key to the operation of the retail energy market. These currently include the REC Code Manager, Electricity Enquiry Service, Gas Enquiry Service, Green Deal Central Charge Database, Central Switching Service, and the Energy-Theft Tip-Off Service.

RECCo Services News

Strengthening the Enquiry Services for what’s next

About RECCo

Our mission

RECCo Culture

Inside RECCo’s Metering Services: Meet Delivery Manager Rebecca Griffiths

RECCo confirms new Chair and NED reappointments

Our work programmes focus on improving our services and driving positive change in the retail energy market.

Day: November 10, 2025

Join our Tariff Interoperability Consultation Webinar

Strengthening the Enquiry Services for what’s next

Energy Theft Tip-Off Service named Global Award Winner by Crime Stoppers International

Forward Work Plan 2026–29 Webinar: Priorities, progress, and what’s next

Board Highlights: October 2025

Power of collaboration: How stakeholders are shaping the new REC Portal

Introducing our Q2 Report for 2025-26

Join our Forward Work Plan 2026–29 webinar

Have your say: Our Annual Stakeholder Satisfaction Survey is now open

Preliminary Strategic Direction Statement explained

Our response to: Consumer-Led Flexibility – proposals on best approach to consumer engagement

Our response to: Smart Secure Electricity Systems (SSES) Programme – Enduring Governance

Have your say: Our Annual Stakeholder Satisfaction Survey launches in October

Successful delivery of REC Changes to support MHHS go-live

REC Portal Relaunch Community: First user group session and next steps

Help shape the retail energy market future: Forward Work Plan 2026–29

Have your say: Vote for the re-appointment of Rosa Rotko as a RECCo Non-Executive Director

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