March 28, 2024 - Retail Energy Code Company

Draft Forward Work Plan 2026–29 consultation is live: download, review, and respond

Draft Forward Work Plan 2026–29 consultation is live. Download the draft plan, review what’s changing, and respond before the window closes.

Join our Draft Forward Work Plan 2026–29 webinar: What’s changing and how to respond

Join our webinar to walk through the Draft Forward Work Plan 2026–29 and get your questions answered during the consultation window.

Tariff Interoperability Consultation Webinar: Key takeaways and next steps

Catch up on RECCo and DESNZ’s webinar on the Tariff Interoperability Arrangements Consultation, including a walkthrough and live Q&A.

Evolving REC Performance Assurance: What’s changing and when

We’re evolving REC Performance Assurance, with changes from 1 September 2026.

Board Highlights: December 2025

The RECCo Board met in December 2025, chaired by Hannah Dixon, to review progress and discuss key priorities as RECCo delivers its 2025–28 Forward Work Plan. This summary captures the main updates and decisions from the meeting.

Consumer Consent Solution Webinar: Key insights driving the future retail energy market

Why consent needs fixing and why now Marzia Zafar, Deputy Director of Governance for Data & Decentralisation at Ofgem, opened the discussion, setting out the

Join our Tariff Interoperability Consultation Webinar

Have your say This joint Tariff Interoperability Arrangements Consultation session, hosted by RECCo and the Department for Energy Security and Net Zero (DESNZ) on 17 December 2025 (11:30–12:30 GMT),

Strengthening the Enquiry Services for what’s next

Moving into the next phase of development We’re preparing for the next phase of our Enquiry Services to ensure they continue to meet growing market

Energy Theft Tip-Off Service named Global Award Winner by Crime Stoppers International

Global recognition for a proven scheme We’re proud to announce that the Energy Theft Tip-Off Service won the 2025 Global Award for Community Engagement &

Consumer Consent Solution Webinar

Join us on 8 December 2025 We’re hosting an engaging, collaborative webinar on 8 December 2025 (10.00-11.30 GMT) to explore the next phase of the

Forward Work Plan 2026–29 Webinar: Priorities, progress, and what’s next

On the day Jon Dixon, Director of Development & Strategy, and Suchitra Hammond, Senior Strategy Manager, set out what’s changing in the plan and how it

Board Highlights: October 2025

The RECCo Board met in October 2025, chaired by Hannah Dixon, to review progress and discuss key priorities as RECCo delivers its 2025–28 Forward Work Plan. This summary captures the main updates and decisions from the meeting.

Power of collaboration: How stakeholders are shaping the new REC Portal

Hi John, can you give us an overview of the REC Portal Relaunch programme and its objectives? Absolutely. The REC Portal Relaunch Programme aims to

Introducing our Q2 Report for 2025-26

What is our Quarterly Report? Our quarterly reporting approach is part of our commitment to keeping stakeholders informed and maintaining transparency throughout the life cycle

Join our Forward Work Plan 2026–29 webinar

Have your say on our future plans We’re hosting an interactive 60-minute webinar to outline our priorities for the coming year and invite feedback on

Have your say: Our Annual Stakeholder Satisfaction Survey is now open

We want to hear from you This year, we’ve partnered with Researchcraft to gather your insights on the performance of REC Services. The brief survey

Preliminary Strategic Direction Statement explained

What is the preliminary Strategic Direction Statement, and where does it come from? The Preliminary Strategic Direction Statement (SDS) for industry codes sets out Ofgem’s

Highlights from the REC Party Engagement Day

What we covered We shared updates on the major topics shaping the Retail Energy Code (REC) and created space for practical discussion and connection. Presentations

Our response to: Consumer-Led Flexibility – proposals on best approach to consumer engagement

On 19 September, we published our response to the proposals on Consumer-Led Flexibility (CLF), highlighting the need for coordinated consumer engagement strategies to raise awareness

Our response to: Smart Secure Electricity Systems (SSES) Programme – Enduring Governance

On 29 September, we published our response to the Smart Secure Electricity Systems (SSES) Programme: Enduring Governance, stressing the need for robust governance, meaningful consumer

The services we manage

We procure and manage services that are key to the operation of the retail energy market. These currently include the REC Code Manager, Electricity Enquiry Service, Gas Enquiry Service, Green Deal Central Charge Database, Central Switching Service, and the Energy-Theft Tip-Off Service.

RECCo Services News

Strengthening the Enquiry Services for what’s next

About RECCo

Our mission

RECCo Culture

Inside RECCo’s Metering Services: Meet Delivery Manager Rebecca Griffiths

RECCo confirms new Chair and NED reappointments

Our work programmes focus on improving our services and driving positive change in the retail energy market.

Tariff Interoperability Consultation Webinar: Key takeaways and next steps

Day: March 28, 2024

Draft Forward Work Plan 2026–29 consultation is live: download, review, and respond

Join our Draft Forward Work Plan 2026–29 webinar: What’s changing and how to respond

Tariff Interoperability Consultation Webinar: Key takeaways and next steps

Evolving REC Performance Assurance: What’s changing and when

Board Highlights: December 2025

Join our Tariff Interoperability Consultation Webinar

Strengthening the Enquiry Services for what’s next

Energy Theft Tip-Off Service named Global Award Winner by Crime Stoppers International

Forward Work Plan 2026–29 Webinar: Priorities, progress, and what’s next

Board Highlights: October 2025

Power of collaboration: How stakeholders are shaping the new REC Portal

Introducing our Q2 Report for 2025-26

Join our Forward Work Plan 2026–29 webinar

Have your say: Our Annual Stakeholder Satisfaction Survey is now open

Preliminary Strategic Direction Statement explained

Our response to: Consumer-Led Flexibility – proposals on best approach to consumer engagement

Our response to: Smart Secure Electricity Systems (SSES) Programme – Enduring Governance

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