Following extensive consultation and valuable feedback from our stakeholders, we’re pleased to publish the final versions of our Strategy for 2025-30 and Forward Work Plan for 2025-28.
As part of our consultation on the Forward Work Plan (FWP) in January, we received three responses from REC Parties and broad support for the plan’s content throughout our engagements. As a result, we’re moving forward with the priorities outlined in the FWP as consulted on, ensuring alignment with the feedback shared by our stakeholders.
What is our Strategy?
Our Strategy 2025-30 sets out our vision and goals for the Retail Energy Code (REC) and RECCo over the next five years. This forward-looking document provides a roadmap to guide our initiatives and priorities, ensuring we stay ahead in the changing retail energy sector.
Our mission and the REC’s objectives form the foundation of our Strategy, structured around three strategic aims:
- Perform: We are a trusted, expert provider and enabler of code management and services
- Protect: We safeguard consumers’ interests and data by providing digital services tailored to the retail energy market
- Progress: We drive solutions and innovations to support an effective retail energy market for today and the future
These strategic aims shape our priorities, define our key focus areas over the next five years, and inform our business planning process. For more information:
- Read the full Strategy document
- Watch the Shaping our Strategy & Forward Work Plan webinar, where we collected valuable stakeholder feedback on our forthcoming strategy
- Refer to our previous Strategy news release for background context
What is our Forward Work Plan?
Our Forward Work Plan 2025-28 details our key initiatives and activities over the next three years. It ensures we stay adaptable to market changes while delivering value to stakeholders. We’ve identified four key areas of focus:
- Service Excellence
- Consumer Protection & Data Security
- Innovation & Market Facilitation
- Upcoming Regulatory Adjustments
This plan is a living document updated annually to reflect industry developments and emerging challenges in retail energy. For more information:
- Read the full Forward Work Plan document
- Watch the draft Forward Work Plan webinar we hosted in January
- Refer to our previous draft Forward Work Plan news release for background context
What is our Budget?
In February, we published our final Budget 2025-26, which outlines our financial projections for the year ahead and estimates for the two subsequent years. It reflects the necessary investments to improve the quality of our services, deliver on our portfolio of programmes, enhance our internal resources, and fund the costs of the services we manage on behalf of the retail energy industry.
The final Budget was subject to a 10-working-day appeal window, in line with the requirements of the REC. No appeals were raised during the appeal window, and the published Budget has now been agreed upon.
- Read the full Budget document
- Watch the Budget webinar we hosted in February
- Refer to our previous Budget news release for background context
Get in touch
If you have any questions about the Strategy, Forward Work Plan, or Budget, please email recco_strategy@retailenergycode.co.uk
Thank you for your ongoing collaboration—we look forward to working together to deliver our commitments.
