These proposals were shaped by extensive stakeholder engagement—including dedicated workshops and consultation throughout the change development process—and were designed to deliver more consistent protections for small business customers by establishing minimum standards for TPIs whose fees are recovered through energy suppliers.
We continue to believe that introducing a formal accreditation regime would have delivered tangible benefits by driving greater trust, transparency, and accountability in the non-domestic energy market. However, we welcome the recognition that TPI conduct requires more robust oversight and that the DESNZ proposed regulatory framework will, if implemented, ensure fair treatment of consumers and a level playing field across the market.
RECCo will continue to support Government and Ofgem in their work to explore regulatory solutions. In the meantime, we will maintain and improve the voluntary TPI Code of Practice—which now has 45 signatories—and will work closely with industry to support its wider adoption as a key instrument for embedding best practice and driving consistent, high-quality standards across the non-domestic market.
We will start the process with a consultation with interested stakeholders on minor amendments and improvements that have been identified.
Our commitment to protecting consumers and improving market integrity remains unchanged. We look forward to working collaboratively with all stakeholders to shape a regulatory model that strengthens confidence in the TPI market and delivers better outcomes for energy users.
In the meantime, we strongly encourage TPIs to continue signing up to the TPI CoP and adhering to its principles.
If you have any questions, please contact us at enquiries@recmanager.co.uk
