As we await Ofgem’s decision on the future of third-party intermediary accreditation, we speak to Operations Consultant Jonny Moore—the Senior Responsible Owner for the TPI accreditation project under the Retail Energy Code—about what lies ahead for TPI governance and accreditation in the retail energy market. Jonny explains the current state of play and what’s on the horizon.
Hi Jonny, what role do third-party intermediaries play in the retail energy market?
Third-party intermediaries (TPIs) are essential in helping non-domestic customers find the most suitable energy supplier for their needs. In our complex and dynamic energy landscape, TPIs guide businesses through emerging trends such as time-of-use pricing, flexibility services, and energy export opportunities. Their expertise is invaluable for organisations determined to stay competitive and make informed, future-looking energy decisions.
What’s the TPI Code of Practice, and why does it matter?
The TPI Code of Practice (CoP) sets clear standards to promote transparency, fairness, and professionalism among TPIs. Introduced on a voluntary basis within the Retail Energy Code (REC) in 2023, the CoP represents a significant step forward in industry-led governance to protect consumers and improve market outcomes.
Who does the current voluntary CoP apply to, and how could it evolve?
At present, the voluntary CoP mainly applies to energy brokers and similar intermediaries. However, looking ahead, it could expand to include other critical market participants, such as heat pump installers, who play a growing role in the sector’s decarbonisation efforts.
Why is accreditation transitioning from voluntary to mandatory?
The shift from voluntary to mandatory accreditation, proposed by RECCo in July 2023 (REC Change Proposal R0137), is designed to ensure TPIs consistently meet ambitious standards and to establish a robust accreditation framework ahead of upcoming government regulations.
How does the CoP align with broader government regulatory initiatives?
The proposal aligns closely with the principles set out by the Department for Energy Security and Net Zero (DESNZ), which is consulting on broader regulatory frameworks for TPIs. This alignment helps position the initiative for a smooth transition into any future Ofgem-led regulatory frameworks. We’ve engaged closely with both Ofgem and DESNZ on the development of REC Change Proposal R0137 to ensure consistency with wider regulatory efforts for TPIs.
What are the next steps for implementing mandatory accreditation?
Following extensive industry feedback, an updated REC Change Proposal R0137A was developed to simplify the approach and create a unified accreditation system managed by RECCo. The REC Change Panel prefers this revised approach. Both R0137 and R0137A are currently under consideration by Ofgem.
What’s the implementation timeline for mandatory accreditation?
Although initially targeted for April 2025, the implementation has been delayed while Ofgem considers whether to approve the scheme. Here’s the indicative timeline:
- Implementation: Upon Ofgem’s decision, legal requirements will be incorporated into the REC as part of the next available REC release. Upcoming available releases are 27 June 2025, 7 November 2025, and 27 February 2026
- Mobilisation: A six-month period to establish the Accreditation Provider and inform all TPIs and energy suppliers of their new responsibilities
- Accreditation Window: A six-month window for TPIs to achieve accreditation under the CoP
- Supplier Obligation Go Live: Finally, 12 months after the REC release, energy suppliers will have to work with accredited TPIs only
What happens between now and then?
Until Ofgem makes its decision on R0135A, we will continue to strengthen the existing voluntary accreditation scheme to ensure a seamless transition.
We encourage TPIs to sign up for the voluntary CoP now. By demonstrating compliance with the CoP, TPIs can evidence best practices and position themselves to be part of the first wave of the accreditation process. More information on the voluntary TPI CoP, including a list of signatories, can be found on the REC Portal.
In addition, the REC Code Manager is due to release a consultation on improvements to the existing CoP.
We encourage feedback from all interested parties—your insights are key to helping us shape and strengthen the development of TPI accreditation and governance.
About Jonny Moore
Jonny is an experienced industry expert with 18 years in the energy market. He spent 14 years at an I&C supplier, leading teams across Registration, Metering, and Settlement, while working closely with TPIs to deliver positive customer outcomes. He then spent two years at Elexon as a Manager within the Market Design Team. For the past two years at RECCo, Jonny has played a key role in implementing the Market-wide Half-Hourly Settlement (MHHS) and has been instrumental in shaping the approach to TPI accreditation.
Need more information?
Please email our dedicated TPI Operational Account Manager.
