Strategy & Forward Work Plan 2024-27

Following consultation and stakeholder engagement, we're pleased to publish our final Strategy & Forward Work Plan for 2024-27. Your invaluable input and feedback have played a crucial role in shaping our direction for the coming years, and we are grateful for your continued support.

Read the plan

You can access the document in full here.

Please note that the appeal window for the 2024-25 Budget closed at 5pm on 6th March 2024. The Data Communications Company (DCC) have raised an appeal to Ofgem to challenge the size of the CRS Transfer project Budget line which amounts to £420,000. Ofgem will determine this in line with the process under the REC, and we await their decision to confirm whether a change needs to be made to that Budget line. All other elements of the 2024-25 Budget are uncontested. Following Ofgem’s decision, we will promptly communicate the decision and publish RECCo’s final Budget for 2024-25.

What is the Strategy & Forward Work Plan?

Our Strategy and Forward Work Plan outlines our workstreams and financial projections for the next three years, with a detailed breakdown of our priorities for 2024-25. In the coming year, our primary focus is to enhance our current services for stakeholders while proactively preparing for the future.

Did you miss the webinars?

If you’d like to hear about the plan in more detail, you can watch our leadership team discuss this in the two webinars we hosted earlier this year.

  • Watch our Forward Work Plan webinar here.
  • Watch our Budget webinar here.

Get in touch

If you have any questions about the Strategy and Forward Work Plan, please get in touch by emailing Thank you again for your ongoing collaboration; we look forward to working closely with you as we deliver our commitments for 2024-25.