Our objective is to facilitate the smooth transition of the required information, operational processes and services from existing codes and agreements to the REC.
Question: How will I be able to access the REC Portal when this goes live?
Answer: The Portal will use a publicly facing web address, which can be accessed through any of the modern, mainstream browsers – Chrome, Firefox, Safari and Edge – with no additional or specialist technology needed.
Whilst the Portal will work using IE 11, this browser will not be tested against, and support would not be provided for any issues which may arise relating to the use of IE 11. If you or your organisation intends to use Internet Explorer 11 to access the Portal when this becomes live, please contact firstname.lastname@example.org if you have any questions or to discuss this further.
Question: As a MEM, who in our Business will you contact? Will you use the old contact details from the AMO/MOCOPA contacts?
Answer: We are working with AMO MOCOPA and wider bodies encouraging them to contact us and existing code bodies may help that by sending out to their parties asking them to reply to us. If you are in doubt please contact us at email@example.com
Question: Do existing gas Shippers (as opposed to Suppliers) need to accede to the REC?
Answer: Gas Shippers are not Parties to the REC so do not need to accede but will need to sign an access agreement to maintain access to the Gas Enquiry Service.
Question: When will the fees for MEMs activities covered under v2.0 REC be published, e.g. the market entry process for new MEMs or MEMs extending the scope of their services? Additionally, will MEMs be expected the cover the costs of certain audits like the annual BSC audit for Elexon? We appreciate we already have fees for qualification / audits under MOCOPA and MCOP (formerly MAMCOP).
Answer: RECCo will shortly publish a charging methodology setting out the basis upon which charges are calculated as well as a charging statement detailing the costs. These are expected to be largely the same as the current charging methodology.
Question: What will happen to the assets (documents, logos, website domain names) owned by existing industry codes and agreements?
Answer: We are working with existing code bodies to transfer ownership of relevant assets. This includes documents and trademarks.
The proposed transfer seeks to protect the assets that have been developed and paid for by the industry. Where appropriate, we will seek to ensure that these assets can continue to be used by market participants.
Question: Will I be able to access the information currently available on industry code and agreement websites after they close?
Answer: We have initiated a project to review what historical data from existing codes and agreements it should be available after 1 September 2021, to whom it should be available and how it will be accessed. We will update this FAQ once further information is known.
Question: What will happen if an existing code body has not resolved my query by 31 August 2021?
Answer: By 31 August 2021, we understand that existing codes and agreements will no longer accept operational queries on areas that will be the responsibility of the REC. Some may close their service desks to new queries before then.
If a query has not been resolved by 31 August 2021, where you have provided permission to the existing code body, it will be passed to the REC Code Manager to resolve.
The REC Code Manager will use the REC Portal to manage service desk queries, details on which will be published in due course. The REC Portal service desk will be open for new queries from 1 September 2021.
Question: How do I find out about charges for services under the REC?
Answer: In January 2021, we consulted on our budget for 2021/2022, which reflected the charging arrangements as defined in REC v1.1.
RECv2 will include a charging methodology setting out the high-level principles. There will also be a charging statement describing the detailed charges for REC Parties and REC Service Users. Both will be consulted upon by RECCo shortly and we expect these to largely reflect the current charging arrangements. The charging arrangements for REC v3 (to facilitate faster switching) will be consulted upon by Ofgem in due course.
Question: I currently have a derogation from a code obligation. Will this transfer to the REC?
Answer: We have discussed this with existing code bodies and are unaware of any derogations that are currently in place. If you believe that you have a derogation and that it should apply under the REC, then please contact firstname.lastname@example.org each derogation request will be assessed on a case-by-case basis.