consumer consent Archives - Retail Energy Code Company

Our Strategy 2025-30 and Forward Work Plan 2025-28: Final versions now released

Following extensive consultation and valuable feedback from our stakeholders, we’re pleased to publish the final versions of our Strategy for 2025-30 and Forward Work Plan

February 2025 Board Highlights

The RECCo Board met in February 2025 to discuss key priorities and developments. This summary outlines the main takeaways. Parties’ consultation on the 2025-28 Forward

RECCo 2025-26 Budget Webinar: Catch Up Now

Thank you to everyone who attended our recent Budget Webinar on 26 February 2025. We appreciate your engagement and interest in our budget for the

REC MHHS training event: insights and next steps

On 13 February 2025, more than 100 stakeholders joined us for our Retail Energy Code (REC) Market-wide Half Hourly Settlement (MHHS) event at 15Hatfield in

Q3 Report: progress, performance, and feedback

Our latest quarterly report is now available. The RECCo Q3 Report provides an update on our progress towards the four key priorities outlined in our Strategy

Introducing Our 2025-26 Budget

We’re pleased to share RECCo’s Budget for 2025-26, which outlines our financial projections for the year ahead.

RECCo confirms new Chair and NED reappointments

REC Parties have voted in favour of the appointment of Hannah Nixon as the next Chair of the RECCo Board, effective 1 April 2025, following

Webinar Recap: Introducing Our Draft Forward Work Plan & Budget

Our recent webinar on 29th January, led by members of our Executive Team, provided a detailed look at RECCo’s draft Forward Work Plan and Budget

An Update on Code Reform from Our Customer Insights Manager

This month, we sat down with Ayesha Uvais, our Customer Insights Manager, to discuss her role and the Code Reform Project. Hi Ayesha, can you

DESNZ are seeking Supplier views on the design of the Gas Shipper Obligation

The Government has launched a consultation inviting feedback on the proposed design of the Gas Shipper Obligation, now available on GOV.UK. Supporting Clean Energy and

Partnering with City of London Police to Create a Dedicated Energy Theft Unit: Next Steps

In November 2024, we published our Outline Business Case (OBC), which proposed a partnership with the City of London Police to establish and fund a

December 2024 Board Highlights

Below is a summary of the key discussion points covered in the latest RECCo Board meeting, which took place in December 2024. Update on the

Switching Performance Improvement Review Underway

Following Ofgem’s decision not to transfer full responsibility for the governance and delivery of the Central Registration Service (CRS) to the Retail Energy Code Company (RECCo),

Protecting Consumers and Market Integrity: Administering the Theft Detection Incentive Scheme on Time and Budget

Energy theft remains a significant challenge for the energy sector, compromising market integrity and increasing consumer costs. RECCo is at the forefront of efforts to

Have Your Say: Vote for the appointment of the next RECCo Board Chair and the Reappointment of Non-Executive Directors

As previously shared, the current Chair of RECCo, Dr Chris Anastasi, will complete his 6-year term on the 31st of March 2025. In accordance with

Respond to our Draft Forward Work Plan and Budget for 2025-28

Following engagement with our stakeholders, we’re pleased to share our draft Forward Work Plan for 2025-28 for consultation. Your invaluable input and feedback have played

RECCo Announces Successful Update to the Levelisation Scheme Methodology

What is the Levelisation Scheme? In February 2024, Ofgem confirmed that measures would be introduced to ensure that prepayment (PPM) and direct debit customers under the

Webinar: Introducing Our Draft Forward Work Plan 2025 – 2028

We are pleased to invite you to our upcoming webinar, where we’ll introduce our draft Forward Work Plan (FWP) for 2025-2028. This plan outlines our

Introducing our Strategy for 2025-2030

Today, we are pleased to release our Strategy for 2025-2030, which outlines our vision and goals for the Retail Energy Code (REC) and RECCo over

Our 2024 Annual Satisfaction Survey is now open!

We want to hear from you! This year, we’ve partnered with Researchcraft to gather your insights on the performance of REC services. The brief survey

The services we manage

We procure and manage services that are key to the operation of the retail energy market. These currently include the REC Code Manager, Electricity Enquiry Service, Gas Enquiry Service, Green Deal Central Charge Database, Central Switching Service, and the Energy-Theft Tip-Off Service.

RECCo Services News

Q3 Report: progress, performance, and feedback

Introducing Our 2025-26 Budget

About RECCo

Our mission

RECCo Culture

RECCo confirms new Chair and NED reappointments

Our commitment to becoming a menopause-positive workplace

Our work programmes focus on improving our services and driving positive change in the retail energy market.

REC MHHS training event: insights and next steps

Q3 Report: progress, performance, and feedback

Our Strategy 2025-30 and Forward Work Plan 2025-28: Final versions now released

February 2025 Board Highlights

RECCo 2025-26 Budget Webinar: Catch Up Now

REC MHHS training event: insights and next steps

Q3 Report: progress, performance, and feedback

Introducing Our 2025-26 Budget

RECCo confirms new Chair and NED reappointments

Webinar Recap: Introducing Our Draft Forward Work Plan & Budget

An Update on Code Reform from Our Customer Insights Manager

DESNZ are seeking Supplier views on the design of the Gas Shipper Obligation

Partnering with City of London Police to Create a Dedicated Energy Theft Unit: Next Steps

December 2024 Board Highlights

Switching Performance Improvement Review Underway

Protecting Consumers and Market Integrity: Administering the Theft Detection Incentive Scheme on Time and Budget

Have Your Say: Vote for the appointment of the next RECCo Board Chair and the Reappointment of Non-Executive Directors

Respond to our Draft Forward Work Plan and Budget for 2025-28

RECCo Announces Successful Update to the Levelisation Scheme Methodology

Webinar: Introducing Our Draft Forward Work Plan 2025 – 2028

Introducing our Strategy for 2025-2030

Our 2024 Annual Satisfaction Survey is now open!

Subscribe to receive updates from RECCo

The services we manage

We procure and manage services that are key to the operation of the retail energy market. These currently include the REC Code Manager, Electricity Enquiry Service, Gas Enquiry Service, Green Deal Central Charge Database, Central Switching Service, and the Energy-Theft Tip-Off Service.

RECCo Services News

About RECCo

Our mission

RECCo Culture

Our work programmes focus on improving our services and driving positive change in the retail energy market.

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