Our stakeholders are at the centre of what we do. We are committed to providing transparent communications and access to information.

Stakeholders

Role of key stakeholders

Our stakeholders are at the centre of what we do. We are committed to providing transparent communications and access to information.  

We recognise the breadth and differing needs of our stakeholders, and we’re committed to engaging and supporting you all. 

Helping energy market participants 

Supporting energy market participants is a high priority. The information and support you can access will enable you to be well-informed, knowledgeable, and reassured. Currently, those operating, or those who have newly entered the energy industry, can face barriers despite their best efforts due to the complex network of regulations. We’ll help you navigate through your responsibilities under the REC, enabling you to focus on business performance and offering a great service to customers. 

Supporting government 

With the Department of Business, Energy and Industrial Strategy (BEIS) and the UK energy market Regulator (Ofgem) driving the regulation of the energy industry, the Retail Energy Code will act as a conduit for government, positively representing and communicating vital policy updates and regulation on their behalf. We will ensure the delivery of a fair, transparent, and highly competent and valued service to energy market participants. This will support the driving up of standards to meet government and regulator objectives of protecting and benefiting consumers. 

Reassuring consumers 

Whilst consumers may not have direct contact with the Retail Energy Code, this stakeholder group lies at the very heart of our purpose. Through improved governance and regulation of the energy industry, we intend for consumers to see benefits when they choose to change supplier, through an easier, less time-consuming and stressful process of switching. 

Stakeholder resources 

Keep up to date, in the loop, and informed through our helpful resource pages. These will be regularly updated with important documents, meeting notes and dates for your diary. 

Stakeholder Engagement

Keep following us as we move towards go-live. You’ll find all the relevant dates via our Stakeholder Engagement Plan.

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Stakeholders PoaP IMage

Past Events

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