RECCo Stakeholders

Our stakeholders are at the centre of what we do. We are committed to providing transparent communications and access to information.

The role of key stakeholders

We recognise the breadth and differing needs of our stakeholders and we’re committed to understanding each of our stakeholders wants, needs and priorities to inform our strategy and stakeholder engagement activities going forward.

Through listening to our stakeholders we believe the priorities of RECCo, should be:

  1. Ensuring Service Providers deliver excellent value for money and meet stakeholder expectations;
  2. Securing value for money of REC services for REC funding Parties; and
  3. Offering thought leadership and strategic thinking to drive positive and proactive change within the retail market.

We are always looking to further develop our understanding of stakeholders needs and would love to hear from you and understand how RECCo and its service providers can better serve your business. Please get in contact with the RECCo team at info@retailenergycode.co.uk.

Supporting Government

With the Department of Business, Energy and Industrial Strategy (BEIS) and the UK energy market Regulator (Ofgem) driving the regulation of the energy industry, the Retail Energy Code will act as a conduit for government, positively representing and communicating vital policy updates and regulation on their behalf. We will ensure the delivery of a fair, transparent, and highly competent and valued service to energy market participants. This will support the driving up of standards to meet government and regulator objectives of protecting and benefiting consumers.

Helping energy market participants

Supporting energy market participants is a high priority. The information and support you can access will enable you to be well-informed, knowledgeable, and reassured. Currently, those operating, or those who have newly entered the energy industry, can face barriers despite their best efforts due to the complex network of regulations. We’ll help you navigate through your responsibilities under the REC, enabling you to focus on business performance and offering a great service to customers.

Reassuring consumers 

Whilst consumers may not have direct contact with the Retail Energy Code, this stakeholder group lies at the very heart of our purpose. Through improved governance and regulation of the energy industry, we intend for consumers to see benefits when they choose to change supplier, through an easier, less time-consuming and stressful process of switching.

Stakeholder resources 

Keep up to date and informed with the latest RECCo activities through signing up to our monthly RECCo newsletter ‘Inside RECCo’ here, or following our LinkedIn page . These will be regularly updated with important information, including dates for your diary.

Inside RECCo

Welcome to the latest edition of our Newsletter

PCW and Supplier Forum

This Forum will be meeting between April and October 2021 and is open to all interested PCWs and Energy Suppliers.

Price Comparison Website’s (PCWs) are the primary route by which consumers switch energy suppliers and will therefore be significantly impacted by the Faster Switching Programme.

Consumer Journey Forum

This Forum initially convened during 2020 and is being re-launched with a revised Terms of Reference from May 2021.that will be meeting between April and October 2021 and is open to all interested energy Suppliers.
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