Call for case studies: Share your experience of commercial energy theft

Crimestoppers, our partner that operates the Energy Theft Tip-Off Service (ETTOS) and powers the Stay Energy Safe brand, is collecting real-life accounts from consumers and organisations who have encountered energy theft, especially in the commercial sector.

By compiling these case studies, Stay Energy Safe can bring to life the significant impact energy theft has on the general public and businesses. These stories will help them to share a powerful message with audiences, deter energy theft, and motivate individuals to report any suspected theft to ETTOS.

What is Stay Energy Safe?

Stay Energy Safe is an ongoing campaign aimed at raising awareness of the dangers of gas and electricity theft and how to spot it. The campaign is supported by an anonymous tip-off service delivered by the charity Crimestoppers. The Retail Energy Code (REC) provides funding for the campaign and also outlines the duties and obligations of relevant parties in responding to these reports, which may include on-site investigations.

The Network Engagement Manager

Kristina Jusyte at Crimestoppers has recently taken on a new role as Network Engagement Manager, aiming to amplify the key messages of Stay Energy Safe and raise awareness of the Stay Energy Safe brand and the service’s offerings to a wider audience.

As part of her role, Kristina is leading the engagement with REC Party organisations to encourage them to promote Stay Energy Safe messages to drive information and help deter this crime. She is also looking to discuss cases of energy theft that you have identified and addressed to bring the issues surrounding the crime to life. Stories like this will further resonate with people, encouraging them to speak up.

Submit your stories

Kristina is currently engaging with organisations within the following sectors:

  • The private and social rental sectors, including councils and landlord associations.
  • Retail and hospitality sectors, where evidence that energy theft occurs already exists.
  • Electrician and safety trade bodies whose colleagues can potentially use the Stay Energy Safe reporting service 100% anonymously should they see evidence of meter tampering or energy theft.

If you have a story about energy theft or meter tampering, please contact Kristina at or by calling 07824 064 358.

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