- Retail Energy Code Company

Supporting our team: New family-friendly and bereavement leave policies

At RECCo, our people are at the heart of everything we do and the services we offer to our stakeholders in the retail energy market.

Share your voice: our Annual Stakeholder Satisfaction Survey is coming soon!

We’ll contact all stakeholders in early November to gather feedback on our REC Services. This will be our third Annual Satisfaction Survey, an essential tool

Our response to ‘Review of Gas Transporter traditional metering licence conditions’

We supported the extension of existing obligations as an interim measure but suggested that the additional 12 months would be insufficient given the current pace

Event postponed – Come and speak with us: Countdown to Market-Wide Half-Hourly Settlement

Note: This event has been postponed The MHHS Programme has submitted Change Request CR-055, which proposes postponing the MHHS go-live date from March to August

Save the date: October roadshows

Thank you to everyone who participated in our recent poll to help us select the best locations for our October Roadshows. We’re excited to announce

Update on GES platform implementation and next steps

We want to provide you with the latest update on the implementation of a more efficient and robust platform for the Gas Enquiry Services (GES).

Help shape our 2025-28 Strategy and Forward Work Plan

We’re in the process of developing our Strategy and Forward Work Plan for 2025-2028, and we want your input! What’s new? This year, we’re taking

Get Involved: Test the New Market-Wide Half-Hourly Settlement EES API

The upcoming Market-Wide Half-Hourly Settlement (MHHS) programme introduces significant changes to the Electricity Enquiry Service (EES), and we need your help to ensure a seamless

Our response to ‘DCC Review: Process for Appointing the Successor Smart Meter Communication Licence holder’

We support Ofgem having wider options for appointing a successor to the DCC if the early stages of the competitive process do not identify a

Supporting Mental Health at RECCo: An interview with our new Mental Health First Aider

At RECCo, we believe mental health is as crucial as physical health. To underscore this commitment, Jenny Stephenson, our Marketing and Communications Manager, recently completed

We’re ready to bring consumer consent to the retail energy market

Ofgem has launched a new consultation on the development of an industry-wide consumer consent mechanism that will make it easier for consumers to consent to

Introducing our first Quarterly Report

We are pleased to present our first quarterly report, which provides a comprehensive update on our progress towards the four key priorities outlined in our

Response to, ‘DCC Review Phase 2: Governance and Centralised Registration Service’

We welcome the opportunity to respond to the consultation, ‘DCC Review Phase 2: Governance and Centralised Registration Service.’ Our non-confidential response represents the views of

Webinar round-up: Countdown to Market-Wide Half-Hourly Settlement

On July 18th, 2024, we hosted a webinar for all REC Parties to explain the significant changes that Market-Wide Half Hourly Settlement will bring to

Successful first payment cycle: Prepayment Levelisation achieved for 39.95 million energy meters

We are pleased to announce that the initial payment cycle for the Prepayment Levelisation scheme was a great success. Industry submitted their data within the

Update on Gas Enquiry Service (GES) platform migration

On Saturday, the 22nd of June, 2024, work was undertaken to migrate the Gas Enquiry Service (GES) to a newer, more efficient, and robust platform.

Update on RECCo’s continuous improvement programme for the Code Manager Service

As part of our commitment to ‘Delivering Service Excellence’ outlined in our Forward Work Plan for 2024-2027, we have initiated a programme of further enhancements

Celebrating Net Zero week: Our commitment to a greener planet

This Net Zero Week, we’re excited to share our work to positively impact our planet. In May 2023, after months of dedicated work with Positive

Join our webinar: Countdown to Market-Wide Half-Hourly Settlement

We are inviting all REC Parties to a Market-Wide Half-Hourly Settlement (MHHS) webinar on July 18th, 2024. In this webinar, we will explain the important

Your opportunity to vote: Appointment of RECCo’s Commercial Non-Executive Director

Background In accordance with Clauses 5.6-5.9 of the Retail Energy Code (REC), we are notifying all REC Parties that the REC Board, at its meeting

The services we manage

We procure and manage services that are key to the operation of the retail energy market. These currently include the REC Code Manager, Electricity Enquiry Service, Gas Enquiry Service, Green Deal Central Charge Database, Central Switching Service, and the Energy-Theft Tip-Off Service.

RECCo Services News

Have your say: Feedback your experience with the Switching arrangements

Inside RECCo’s Metering Services: Meet Delivery Manager Rebecca Griffiths

About RECCo

Our mission

RECCo Culture

Inside RECCo’s Metering Services: Meet Delivery Manager Rebecca Griffiths

RECCo confirms new Chair and NED reappointments

Our work programmes focus on improving our services and driving positive change in the retail energy market.

Ofgem rejects proposal to mandate TPI Code of Practice, but commitment to standards remains

Day: May 16, 2025